SaaS Lawyer and Software Licensing Agreement Attorney Andrew S. Bosin negotiates, drafts, reviews, revises, structures and provides legal advice on SaaS Agreements, Enterprise Transaction Agreements, SaaS API Agreements, SaaS Contracts, Subscription Agreements, Valued-Added Re-Seller Agreements, Cloud Computing Contracts, Master Service Agreements, End User Agreements, Software Licensing Agreements, Software License Agreements and Service-Level Agreements. Andrew is a lawyer who gets SaaS cloud managed service deals and transaction done and has offices based in New Jersey just outside of New York City.
Andrew represents SaaS, software, cloud and IoT clients, startups and businesses in the United States, globally, worldwide, internationally in the UK, India, Asia, New Jersey, New York City, Connecticut, Boston, Philadelphia, Pennsylvania, Delaware, Virginia, Washington DC, Charlotte, North Carolina, Atlanta, Georgia, Jacksonville, Orlando, Tampa, St. Petersburg, Gainesville, Sarasota, West Palm Beach, Boca Raton, Ft,. Lauderdale, Miami, Florida, Dallas, Austin, Houston, San Antonio, Texas, Denver, Boulder, Colorado, Chicago, Illinois, Utah, Alaska, Idaho, Seattle, Portland, Phoenix, San Diego, Orange County, Los Angeles, Silicon Valley, San Francisco, California, Las Vegas, Toronto, London, Vancouver, Dublin, Amsterdam, Poland, Berlin, Paris, Rome, Madrid, Barcelona, Tel Aviv, Israel, Melbourne, Hong Kong, Tokyo, Singapore, and Sydney, Australia.
Andrew represents traditional enterprise software companies, Cloud, SaaS and Internet of Things (IoT) end users, clients, software providers, vendors, ecosystems, device manufacturers, startups, entrepreneurs and emerging growth companies on managed cloud services, private and public cloud, applications, and big data analytics, applications and platforms. Andrew helps and assists clients in contracting with Fortune 500 and large scale global enterprise companies to use their SaaS Cloud managed services software, applications and solutions. Andrew knows the legal issues you should be concerned with in dealing with cloud managed services.
Andrew counsels clients on other legal issues such as Provider Contracts, Vendor Agreements, SaaS-based supply chain solutions, Financial Models, Business Models, Apps, Revenues, Metrics, Subscriptions, SAASTR, Cloud based e-commerce platforms, SaaS Solutions, Analytics Applications, Indemnification Agreements, Security Applications, HeSaaS Hardware Enabled Solutions, Infrastructure as a Service (IaaS) agreements, Platform as a Service (PaaS) Application Agreements Contracts, software contracts, cloud based Vendor Management solution software licensing agreements, software license agreements, online enterprise training and recruiting service, web based applications, software agreements, EULAs, & software development application agreements on behalf of SaaS cloud providers, cloud-based human resources and payroll management software, cloud-based business travel and expense management software, hosted services providers, cloud-based recruiting software, cloud-based customer relationship management and marketing software.
As more companies adopt cloud and SaaS solutions, knowing your way around contracts and contract negotiations is critical. With the growing explosion and proliferation of SaaS and cloud technologies more and more clients are seeking legal advice from Andrew about how to successfully and properly negotiate key issues in contracts & agreements with SaaS cloud vendors and providers. How you begin your relationship with your SaaS provider is very important. Often, this comes down to an effective contract negotiation that is fair to all parties, with an understanding of expectations on all sides. Some issues or talking points for both sides of the negotiations table to consider are subscription based pricing models, pricing and discounts, scalable pricing, renewals, backups and recovery, support, exporting data, Service Level Agreements (SLAs), and additional costs.
SaaS Lawyer Andrew S. Bosin also specializes in representing disruptive and innovative SaaS web based software as a service cloud computing application solutions service providers, vendors and companies who are developing horizontal and vertical SaaS enterprise solutions in areas such as mobile enterprise saas applications, education, restaurants, retail, healthcare, life sciences, real estate, manufacturing, banking, government, transportation, hospitality, hotels, content, productivity, communication, task management, calendar, events, accounting, sales, marketing & services, finance, Fintech, online property management, education, HR & recruiting, payments, BI & analytics, wearables, fitness, exercise, sports, music, workplace, employment tools, employment hiring process, insurance, law enforcement, security, government, legal, energy, agriculture, farming, e-commerce, customer relationship management (CRM) and business intelligence, Human Resources (HR), Pre-Employment Assessment, Recruitment, Talent Management, Employee Benefits, Payroll, Workers Compensation Claims, Hiring, Business Intelligence and Data Privacy, billing, e-commerce and finance platforms, B2B, B2C, CRM, Point of Sale and SaaS based Customer help desk tools and marketing. Andrew also provides legal advice to hosted services SaaS providers and end-users in performance, uptime, data loss and other service-level agreement legal issues, concerns and disputes.
Andrew understands better than most SaaS and software lawyers the myriad of business and legal issues faced by SaaS providers, customers, end-users and software developers with regard to business formation, development agreements, contracts, licensing and protection of intellectual property. This is because at the same as he has been practicing law, Andrew rolled up his sleeves a little further and started a SaaS Software technology startup company. Simply put, Andrew understands what it takes to successfully start and get a SaaS cloud based startup company off the ground. As such, Andrew also works very closely with SaaS startups helping them to shape their vision and then assisting with creating, building, growing and scaling their companies. Given his unique understanding of business and financial decisions and legal impact they have on SaaS and Software companies, Andrew is able to offer one of a kind and innovative SaaS and Software legal helping clients grow and scale their SaaS and Software businesses.
Andrew has represented SaaS, software and technology companies in connection with a wide range of products and business models, including enterprise software application licensing, internet-based services, app development and licensing, computer networking products, medical device manufacturing and distribution and healthcare technology development and licensing.software, technology, SaaS, The Internet of Things (IoT), web 2.0, big data, connected devices, healthcare, health tech, health care information technology, healthcare software licensing, healthcare HIPAA regulatory issues, digital media and video, software application development, mobile apps, mobile app licensing, mobile application development, video game development, and internet, website and e-commerce companies and startups.
One of the best ways that Andrew distinguishes himself from big law firms and the huge retainers clients are forced to pay them is that Andrew does not engage in such unfair and draconian legal fees billing practices. Instead, Andrew bills and charges clients by a fixed fee or flat rate price for each legal project or engagement to draft, review or negotiate legal documents, contracts, agreements and forms without the uncertainty of online DIY legal forms. For example, if a client needs a technology licensing agreement negotiated typically a large firm will tell the client it does not know how much it will cost to provide such legal advice and that it needs a retainer to be paid upfront between $7,500 and $15,000. On the flip side, Andrew will quote the client a set fixed cost price to perform the legal work and will put this quote in a retainer agreement and sign it. So if the client pays Andrew hypothetically $5,000 to draft a technology agreement that’s all the client pays to Andrew and not a dime more.
A successful SaaS contract negotiation includes discussing and taking into consideration the numerous possible legal risks, challenges, problems, data breaches, data loss, data comprise, security breach, data hack, cyber-attack, regulatory issues, liabilities and concerns that could arise and are associated with and related to Software as a Service SaaS Agreements, API Licensing Agreements, Subscription Agreements, Reseller Agreements, End User Agreements, Master Service Agreements, SLA’s, Indemnification Agreements, and cloud based computing technology transactions and contracts. These issues can be properly managed by hiring a skilled lawyer with expertise to consult with before entering into negotiations with a SaaS Provider, especially if you are an end-user and this is your first deal. One of the biggest hottest legal issues right now is data protection and how to keep data safe from an intrusive compromising hacking event. Keep in mind that it might not be a bad idea to ask the SaaS Provider whether they maintain errors and omissions insurance to protect and provide coverage from against cyber-attack, cyber theft, data theft, data loss, negligence and copyright or patent infringement. Negotiating an indemnification indemnity clause provision language terms in a Software as a Service SaaS IT Technology Cloud Contract Agreement. Negotiating data security provisions on behalf of Vendor, Provider, End-User, Customer in SaaS Contract. Effectively and successfully negotiating data security indemnification SaaS clauses agreements contracts. Effectively negotiating protecting against SaaS IT cloud data security data breaches intrusions cyber-attacks. What is a SaaS Vendor’s contract obligations to customers? How to legally protect SaaS Cloud end-user customer from vendor third party host server data security breach hack loss damages. What steps can a SaaS end user customer take to prevent, avoid, guard against data hack security breach loss? Putting proper measures, safeguards in place to avoid protect against SaaS Cloud security data hack breach. How can I mitigate confidential data loss in SaaS Contract? Best ways to manage, mitigate and safeguard against risk in SaaS Contract. How to safeguard my company in case something happens to my SaaS Provider. Searching looking for policies, procedures and templates to evaluate SaaS contract risk. What Are The Best Practices to Safeguard SaaS Applications and Data? Best SaaS lawyer mitigate data security loss breach in SaaS Contract?
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SaaS Lawyer for Negotiating Data Security Privacy Protection Contract Agreement Language Terms. If you’re a business that is developing SaaS cloud based applications for clients to use or your a potential client of a SaaS Vendor in either case you better do yourself a favor and start educating yourself about cloud data security privacy and protection. Don’t assume that just because you contracted to use SaaS Software or cloud based computing services that your company’s data or personal information is automatically safe or being protected by the Service Provider. If the proper security protections and protocols are not put in place a SaaS vendor is susceptible to a data hack or breach. This could result in sensitive data or information being compromised or stolen.
Experienced SaaS Lawyer Andrew S. Bosin represents clients on SaaS Software business and legal issues, challenges, liabilities and implications and questions concerning data security contract language and clauses for SaaS service vendors, specifically issues concerning breach of contract, vendor provider liability and indemnification, contractual terms and language, contract damages, data security storage concerns, drafting and negotiating data security clauses, security breach standards protocols procedures, remediation for a security breach, audit of the service provider’s facilities and practices, data ownership and privacy protection, data security management, processing of personal information by the service provider, standard of care, highly sensitive information, encryption, cloud storage, data hack, data breach, return or destruction of personal property, safeguards put in place by the SaaS Vendor, issues with HIPAA and HITECH, Service Provider implementing administrative, physical and technical safeguards to protect Personal Information that are no less rigorous than accepted industry practices, the manner in which Personal Information is used, stored, processed, collected, accessed, disposed of and disclosed, comply with applicable data protection and privacy laws and data and personally identifiable information (PII) being compromised, stolen or hacked.
What are Some Reasons Why You Need an API License Agreement. Most people in technology would agree that most API license agreements are fairly one sided as the technology company is giving users/developers their technology for free and the technology company can change the terms of API License Agreement at any time. But what if you don’t have an API license agreement and then all of a sudden you change your API program? Don’t you think its possible your API developers could upset and if they suffer damages as a result of the change and lose revenue dollars they might sue your company? With that said and the potential liabilities from your API developers it’s a good idea to contemplate putting an API license agreement in place to protect and limit your liability if your API changes. Because you cannot predict the future we know one thing is true: If you continue to evolve and develop successfully your API will change also so an API License Agreement will hopefully allow developers to have the same commensurate expectations.
What contracts legal risks are hiding in the SaaS Cloud?
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How can you ensure your applications and data are protected if something happens to your Software-as-a-Service (SaaS) provider?
SaaS is being adopted for more and more mainstream and mission-critical applications. Cloud-based applications, solutions and services continue to offer subscribers and customers many options for flexibility, streamlining operations, and controlling costs. Despite the obvious benefits of SaaS, there are risks inherent to the cloud. And there are always questions of accessibility and security when dealing with SaaS providers. Unlike on-premises software, with SaaS both your application and data are hosted and stored in the cloud. Unfortunately, not all SaaS providers guarantee application continuity to their customers. Because your mission-critical applications are essential to running your business, you need assurances from your SaaS vendor that you will have access to your data and applications even if something were to happen to the software or host company. Serious damage can be caused to your company by unpredicted service disruptions and loss of data. Because the market for SaaS applications is growing and not fully mature, there is the possibility that your SaaS provider could go out of business, merge with another business, get acquired, or file for bankruptcy protection. In all of these scenarios there is the possibility that your SaaS provider will stop providing your mission critical applications and what happens to your data?
Contract negotiations need to address the risks of SaaS and you the customer are in the best position to put a contingency plan in place before you sign any agreement.
What are some of the issues that SaaS enterprise customers are most worried about? A clear concern is the provider filing for bankruptcy or suffering a business failure. Or, the vendor goes through a merger or acquisition that may reduce or lessen the importance of their critical software application. There is also the possibility that the SaaS services vendor is involved in breach of contract disputes with other customers or businesses. There is always the possibility of a Force majeure event which neither party could be liable for but might result in an extended outage causing damages to your business and inability to recover data needed for an exit strategy.
Here are some recommended questions to ask the SaaS vendor or provider about disaster recovery/business continuity:
If the provider’s application is not available, how will my company and customers be impacted and what are the anticipated time frames for the services to be up and running and fully functional? You should find out if its a couple of days or a week.
Where is my company’s data and how can we get access to it?
Will my company’s data be usable without the application if it is not available?
Could my company take the application on-premises or go out and hire a new SaaS provider and how long will that take?
What events happening with the SaaS provider might trigger my company’s contingency plan?
How will my company document the contingency with the provider and who will be responsible for execution with the SaaS vendor?
Is it possible to perform some sort of verification testing to ensure that the plan works?
Here are some legal issues you should consider to ensure application continuity and unfettered access to your data:
How long it will take to migrate to a new solution including in this the time it will take to export your data from the vendor;
Being able to get quick and timely access to all of the necessary components to be able to use all of your data;
Minimizing the risk of loss;
Avoiding litigation and the courts at all costs because even if your company is not negligent attorneys are not cheap and the process will be a huge time drain on employee resources;
Satisfying governance, risk and compliance policy; and
What type of leverage can your company gain to optimize the vendor relationship.
It is also critical that you speak to your SaaS provider about the Recovery Time Objectives and Recovery Point Objectives (RTO/RPO’s) you are going to need, so you can build these into your Service Level Agreement.
What are best practices to safeguard SaaS applications, services, solutions and data?
With traditional, on-premises software, large enterprise companies rely on software escrow agreements, where the application source code and a complete set of deposited materials are maintained with a neutral, trusted third party in the event something happens to their software vendor.
Is it possible for this traditional software escrow agreement to be adapted or modified for SaaS applications? Despite the differences it is possible. For SaaS applications, you should make sure your company can:
Safely have access to the application and your company’s data should the SaaS provider stop all of its business operations;
Work with a trusted third-party partner to protect the money you have invested in SaaS solutions;
Satisfy internal governance, risk, and compliance policies before commencing a SaaS relationship; and
- Safeguard your business with a complete contingency solution or plan.
What can SaaS Software Cloud Services Vendors or providers do to take security seriously and put controls, processes and procedures in place to protect sensitive customer data and manage liabilities and risk? Are you a SaaS Application Provider entering into contracts and agreements with customers and end-users but have failed to put in place an effective data security privacy protection policy, plan, procedures or guidelines? Are you a customer doing your due diligence and making sure that your company’s confidential information and data will be adequately protected by a certain SaaS vendor? What are your capabilities as a SaaS vendor for protecting confidential highly sensitive customer data and information?
Failing to ensure that the appropriate security protection is in effect and in place when using cloud services could ultimately cause higher business and insurance costs and the potential loss of business. In furtherance of using a SaaS cloud computing service, customers must understand clearly what the possible security benefits and risks are that come with using a certain cloud computing application, and have a firm grasp of what security protections or plans if any, their cloud provider has put in place to protect their confidential data and/or information. For each different type of service, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) there might be different security requirements and responsibilities.
SaaS service providers [whether they serve and host the application or outsource it to a third party managed cloud provider] should do a host of things to make sure that whatever data or sensitive information is being gathered and stored in the cloud for their clients is secure.
- If you are outsourcing the hosting and serving of your company’s SaaS Cloud Application to a third party managed cloud provider you need to carefully read and analyze the agreement you will execute with the cloud provider to see what type of liability the managed cloud provider will accept and how much it will pay in damages in the event the cloud provider causes a breach which results in a loss or compromise of client data and in turn the client sues your company for negligence.
- Internally, your company should limit access to your cloud application to authorized personnel only. I would classify employees that have access to the provider’s application as “authorized employees.” These are employees who have a need to know or otherwise can access customer data or personally identifiable information (PII) to allow the SaaS Service Provider Vendor to perform its obligations under this Agreement. These individuals should also sign non-disclosure agreements prohibiting the unauthorized transfer and sale of customer user data and (PII). PII could have a broad meaning to both vendor and customer so its a good idea to list or define the types of PII that should be protected from disclosure to unauthorized employees and third parties.
- You should perform criminal background checks if legal in your state before employees are exposed to sensitive customer data or financial information.
- You should provide Corporate Security Awareness Training to employees so everyone has a heightened sense of purpose regarding customer data protection and security.
- I would put together a Security and Risk Management Team of highly qualified individuals to manage security risk.
- Incident Response Plan – What if there is a data breach or a cyber-attack? Your company should have a plan in place which details what actions you are going to take in the event disaster strikes. To this effect, how are you going to notify customers of a data breach or disaster?
- Data Recovery and/or Disaster Plan – Do you or your managed cloud provider have a disaster plan in place? Do you or your SaaS managed cloud provider utilize redundant and fault tolerant systems to ensure maximum up time and recover quickly from disasters. Customers are going to want to know how long it will take to retrieve their data and if it has been lost or compromised.
- Your company should have an effective Information Security Policy in place which needs to be assessed and updated if need be annually.
- Does your company perform web application testing to determine if there are any security issues or vulnerabilities that need to be fixed?
- Employees should be required to sign a document acknowledging they have received a copy of the company’s Security Policy.
- You should think about putting in place a Change Control Process to make sure that changes to the software and hardware IT infrastructure don’t severely impact production systems.
- Are the vendors certified that will be managing your cloud services? Certification means that the vendor takes security seriously.
- Are your customers’ users required to enter a password that is authenticated before permitting a user to gain access to the SaaS application and/or services.
- Does your managed cloud provider offer or use encryption for the data that is being stored?
- Who has access to sensitive customer data and how is it being stored? This sensitive information should be stored in a secure, redundant, highly available database system with access restricted to employees and personnel that are members of a contained group.
- If you are the SaaS vendor who in your company has access to sensitive client/customer information? You want to make sure your company can access the files but not view them. Make sure that only a select few number of employees can have access to and view sensitive customer data.
- You should become familiar with how hard drives which are old and no longer functional are destroyed. You should ask your managed cloud provider if old disk drives are destroyed on premises by a third party vendor.
- Are you offering customers any type of encryption for data transfers?
- Are customer files or data being backed up to a second storage system in the event disaster strikes?
This above list is not dispositive or everything a SaaS vendor should do to take security seriously and put controls, processes and procedures in place to protect sensitive customer data. With that said, do yourself a favor and hire an outside vendor a company that is an expert in determining your company’s capabilities or vulnerabilities in managing data security and what needs to be done.
Andrew’s clients include companies in the areas of
Some Experience Highlights include:
- Negotiating End User Licensing Agreement for global provider of proprietary healthcare revenue cycle management software;
- Negotiating SaaS Agreement for global provider of proprietary healthcare software for checking the status of patient’s health care eligibility benefits and insurance claims
- Negotiating Software License for client who developed software which review’s code base;
- Drafting SaaS Agreement for developer who created an “Escape Room” game;
- Drafting data security and privacy regulations for mobile app developer;
- Drafting worldwide SaaS Subscription Agreement related to user generated recorded video;
- Drafting SaaS Agreement for Employee Rewards System;
- Drafting SaaS Agreement for Worldwide Hotel Employee Hiring and Applicant Tracking System
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Software contract negotiation tips. Negotiating software license contracts and agreements can be a slippery slope. Leading experienced software licensing attorney Andrew S. Bosin with a nationwide practice in New Jersey counsels both software developers and licensees.
As a licensee or end user of software, you should be very careful to negotiate key terms and clauses that will protect your interests in the contract.
Here are some key software contract negotiation tips to think about if you are a licensee and about to enter into contract negotiations:
Software Contract Negotiation Tip #1 – Negotiate the Price
The price is usually negotiable for the software license. With that said, you don’t get what you don’t ask for.
Software Contract Negotiation Tip #2 – Get Very Specific Defined Terms
You need to make sure that the terms of the agreement are spelled out clearly with no ambiguity. For example, what does the term “user,” mean and how many users can use the software during the term of the agreement. Make sure the agreement does not charge you for each user or if it does at least you know that going into it.
Software Contract Negotiation Tip #3 – Know What the Licensing Fees Are
Every part of the agreement from the licensing fee to the maintenance to the support should state what the fees are.
Software Contract Negotiation Tip #4 – Get a Transferable License
You want to make sure that if you acquire companies that down the road these entities can use the license and you are not having to pay a licensing fee all over again.
Software Contract Negotiation Tip #5 – Negotiate the Statement of Work
It might not be so easy to implement the vendor’s software on to your computer systems or servers. You need to make sure that you negotiate the Statement of Work (SOW) before you sign any type of licensing contract. The SOW should define the scope of the implementation project and should also identify both what the vendor is responsible for and what you are responsible for. If you fail to include an SOW in the contract don’t be surprised by the amount of work you are required to do in the implementation of the software that you believed the vendor would do as part of the agreement.
Software Contract Negotiation Tip #6 – Write the Terms
Get all of your terms and conditions in black and white. You need to make certain that all of the negotiation and changes to language and agreed upon terms are written into the contract and all exhibits.
Please call Andrew for a free legal consultation at 201-446-9643.
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Software Licensing Attorney, Software Licensing Agreements and SaaS Contracts Attorney Andrew S. Bosin is located in New Jersey just outside of New York City and has a nationwide Law Firm serving clients in New Jersey, New York, Buffalo, Queens, Manhattan, New York City, Westchester County, Islip, Oyster Bay, Rochester, Utica, New Rochelle, Tonawanda, White Plains, Binghamton, Saratoga Springs, Rockland County, Brooklyn, Long Island, Albany, Syracuse, Suffolk County, Nassau County, Bronx, Staten Island, Allentown, Scranton, Lancaster, Harrisburg, State College, College Station, Boston, Hartford, Providence, Connecticut, Atlanta, Chicago, Washington D.C., Dallas, Florida, Ohio, California, Austin, Texas, Maryland, North Carolina, Massachusetts, Colorado, Utah, Oregon, San Antonio, Austin, San Diego, Los Angeles, Silicon Valley, San Francisco, Houston, Salt Lake City, Toledo, Akron, Dayton, Provo, Portland, San Jose, Miami, Tampa, St. Petersburg, Ft. Lauderdale, West Palm Beach, Broward County, Dade County, Newark, Delaware, College Park, MD, Cook County, Phoenix, Denver, Boulder, Ft. Collins, Nashville, Memphis, Kansas City, Raleigh, Charlotte, Indianapolis, Boise, Eugene, Manchester, Burlington, Philadelphia, Pittsburgh, Pennsylvania, Vermont, Rhode Island, Boca Raton, Arlington, Virginia, Alexandria, Virginia, Reston, McLean, Cambridge, Quincy, Riverside, San Bernadino, Minneapolis, St. Louis, Cleveland, Columbus, Baltimore, Sacramento, Cincinnati, Orlando, Las Vegas, Round Rock, San Marcos, Louisville, Richmond, Tempe, Southbend, Bloomington, Knoxville, Oxford, Tuscon, Long Beach, Ames, Ft. Collins, Lawrence, Blacksburg, Charlottesville, Champaign, Oklahoma City, Birmingham, Salt Lake City, Baltimore, Mobile, Alabama, Utah, Washington, Seattle, Oregon, Portland, Eugene, Sacramento, Pittsburgh, Wake County, King County, Redmond, Kirkland, Bellevue, San Mateo County, Contra Costa County, Cupertino, Los Gatos, Sunnyvale, Mecklenburg County, Jacksonville, Gainesville, Boynton Beach, Orange County, Palo Alto, Harris County, Waco, Columbia, Missouri, Tarrant County, Bucks County, Lehigh County, Bethlehem, Pennsylvania, Burlington, Portland, Maine, Manchester, Concord, Nashua, Cambridge, London, Paris, UK, England, Dublin, Scotland, Edinborough, Amsterdam, Germany, Munich, Berlin, Madrid, EU, European Union, Spain, Austria, Vienna, Canadian, Canada, Toronto, Ontario, Quebec, Montreal, Ottawa, Quebec City, Vancouver, British Columbia, Regina, Edmonton, Alberta, Calgary, Mexico City, Iceland, Stockholm, Helsinki, Oslo, Barcelona, Zurich, Bern, Geneva, Brussels, Copenhagen, Tel Aviv, Herzliya, Haifa, Israel, Turkey, Luxembourg City, Latvia, Riga, Estonia, Denmark, Poland, Warsaw, Lithuania, Budapest, Croatia, Australia, Australian, Sydney, Melbourne, Canberra, Perth, India, Bangalore, Singapore, Tokyo and Hong Kong.